Our returns policy

We want to ensure you are 100% satisfied with your purchase.  If for any reason, the product you have selected does not match your requirements, we will happily replace it or refund you the full purchase price (excl. delivery charge). Please note, the product needs to be in its original condition.

We kindly ask the following:

  1. Wrap the product in bubble wrap &
  2. Deliver to Postnet Meadowridge, Shop 17, Firgrove Way, Meadowridge, Cape Town, 7945 for the attention of Emma Blyth, TLC Online
  3. Upon receipt of the item, your bank account will be credited accordingly
  4. One of our sales representatives will be in contact to confirm your banking details
  5. If you have any queries or questions with regards to our returns policies, please email [email protected]


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